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Zendesk (npx) MCP Server

Community

Contributed by koundinya

Manage Zendesk Support tickets through natural language: retrieve, search, create, and update tickets, add public or private comments, handle tags, and inspect linked incidents.

About the Zendesk (npx) MCP Server

The Zendesk (npx) MCP server is a local (stdio) Model Context Protocol server available in the McpMux registry. Manage Zendesk Support tickets through natural language: retrieve, search, create, and update tickets, add public or private comments, handle tags, and inspect linked incidents. This is a community-contributed MCP server by koundinya.

Install the Zendesk (npx) MCP server with one click using McpMux. It works with Cursor, Claude Desktop, Claude Code, VS Code, ChatGPT, Windsurf, JetBrains, and any MCP-compatible AI client. This server requires an API key — McpMux securely stores your credentials with AES-256-GCM encryption.

Transport Configuration

Transport Configuration
{
  "type": "stdio",
  "command": "npx",
  "args": [
    "-y",
    "zd-mcp-server"
  ],
  "env": {
    "ZENDESK_SUBDOMAIN": "${input:ZENDESK_SUBDOMAIN}",
    "ZENDESK_EMAIL": "${input:ZENDESK_EMAIL}",
    "ZENDESK_TOKEN": "${input:ZENDESK_TOKEN}"
  },
  "metadata": {
    "inputs": [
      {
        "id": "ZENDESK_SUBDOMAIN",
        "label": "Zendesk Subdomain",
        "description": "Your Zendesk subdomain - the part before .zendesk.com in your account URL (e.g. for https://yourcompany.zendesk.com, enter 'yourcompany').",
        "type": "text",
        "required": true,
        "placeholder": "yourcompany"
      },
      {
        "id": "ZENDESK_EMAIL",
        "label": "Zendesk Email",
        "description": "The email address of the Zendesk agent account used to authenticate. The API token is appended to this account via token auth.",
        "type": "text",
        "required": true,
        "placeholder": "[email protected]"
      },
      {
        "id": "ZENDESK_TOKEN",
        "label": "Zendesk API Token",
        "description": "A Zendesk API token used together with your agent email for token-based authentication.",
        "type": "text",
        "required": true,
        "secret": true,
        "placeholder": "********************************",
        "obtain": {
          "url": "https://support.zendesk.com/hc/en-us/articles/4408889192858",
          "instructions": "1. Sign in to Zendesk as an admin\n2. Go to Admin Center > Apps and integrations > APIs > Zendesk API\n3. Open the Settings tab and enable Token access\n4. Click 'Add API token'\n5. Optionally add a description, then copy the generated token (it is shown only once)",
          "button_label": "Create API Token"
        }
      }
    ]
  }
}
Details
TransportLocal (stdio)
Hostinglocal
AuthAPI Key
Capabilities
Tools

Categories

Tags

zendesksupportticketscustomer-supporthelpdesk

Supported AI Clients

The Zendesk (npx) MCP server works with all MCP-compatible AI clients through McpMux:

CursorClaude DesktopClaude CodeVS CodeChatGPTWindsurfJetBrainsZedClineGemini CLIAmazon Q

Related MCP Servers

Install Zendesk (npx) with McpMux

One-click install from the McpMux desktop app. Auto-configures for Cursor, Claude, VS Code, ChatGPT, Windsurf, JetBrains, and any MCP-compatible client.