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Freshdesk (uvx) MCP Server

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Contributed by effytech

Interact with Freshdesk customer support. Manage tickets, conversations, contacts, companies, agents, and ticket fields through the Freshdesk API.

About the Freshdesk (uvx) MCP Server

The Freshdesk (uvx) MCP server is a local (stdio) Model Context Protocol server available in the McpMux registry. Interact with Freshdesk customer support. Manage tickets, conversations, contacts, companies, agents, and ticket fields through the Freshdesk API. This is a community-contributed MCP server by effytech.

Install the Freshdesk (uvx) MCP server with one click using McpMux. It works with Cursor, Claude Desktop, Claude Code, VS Code, ChatGPT, Windsurf, JetBrains, and any MCP-compatible AI client. This server requires an API key — McpMux securely stores your credentials with AES-256-GCM encryption.

Transport Configuration

Transport Configuration
{
  "type": "stdio",
  "command": "uvx",
  "args": [
    "freshdesk-mcp"
  ],
  "env": {
    "FRESHDESK_API_KEY": "${input:FRESHDESK_API_KEY}",
    "FRESHDESK_DOMAIN": "${input:FRESHDESK_DOMAIN}"
  },
  "metadata": {
    "inputs": [
      {
        "id": "FRESHDESK_API_KEY",
        "label": "Freshdesk API Key",
        "description": "Your Freshdesk API key, used to authenticate requests to the Freshdesk API.",
        "type": "text",
        "required": true,
        "secret": true,
        "placeholder": "****************",
        "obtain": {
          "url": "https://support.freshdesk.com/support/solutions/articles/215517",
          "instructions": "1. Log in to your Freshdesk account\n2. Click your profile picture (top right) and open Profile Settings\n3. Find Your API Key in the right-hand sidebar\n4. Copy the API key",
          "button_label": "Get API Key"
        }
      },
      {
        "id": "FRESHDESK_DOMAIN",
        "label": "Freshdesk Domain",
        "description": "Your Freshdesk instance domain, e.g. yourcompany.freshdesk.com.",
        "type": "text",
        "required": true,
        "secret": false,
        "placeholder": "yourcompany.freshdesk.com"
      }
    ]
  }
}
Details
TransportLocal (stdio)
Hostinglocal
AuthAPI Key
Capabilities
Tools

Categories

Tags

freshdesksupporthelpdeskticketscustomer-servicecrm

Supported AI Clients

The Freshdesk (uvx) MCP server works with all MCP-compatible AI clients through McpMux:

CursorClaude DesktopClaude CodeVS CodeChatGPTWindsurfJetBrainsZedClineGemini CLIAmazon Q

Related MCP Servers

Install Freshdesk (uvx) with McpMux

One-click install from the McpMux desktop app. Auto-configures for Cursor, Claude, VS Code, ChatGPT, Windsurf, JetBrains, and any MCP-compatible client.